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Correlation matrix

Julien Chil avatar
Written by Julien Chil
Updated this week

Correlation matrix allows you to draw correlations between :

  • Two attributes

  • Two topics

  • Two Feedback item

  • One attribute versus One topic.




Here in this example we wanted to study the satisfaction correlation between feedbacks (mentioning the staff, the noise and the safety) and the place the feedback is related to.


  1. Choose the layout type:

    1. Volume

    2. Volume %

    3. Sentiment

    4. Satisfaction

  2. Choose the breakdown needed

  3. Choose the attribute you want to display in the X-axis

  4. Choose the attribute values you want to display for the X-axis

  5. Do the same steps but for the Y-axis

  6. Add a title

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