Configure Your DNS
To activate your custom domain, first you need to create a CNAME record in your DNS provider’s settings.
Please configure your DNS as follows:
Field | Value |
Name / Host / Alias |
|
TTL |
|
Record Type |
|
Value |
|
You can verify the domain setup via: DNS Checker - DNS Check Propagation Tool
Provide Your Custom Domain(s)
As a second step:
Please send us the domain you'd like to use for your survey (e.g.,
feedback.yourname.com).If you plan to use different domains for different surveys, please provide a table listing each survey and its corresponding custom domain.
Example table:
Survey Name | Custom Domain |
Post-Sales NPS | |
Support Feedback |
Feedier Configuration (Our Side)
Once we receive the domain(s) and the DNS setup is complete:
The Feedier team will create a proxy host for your custom domain.
We'll finalize the setup on our side.
We'll confirm once everything is ready.
(Optional) Provide Your SSL Certificate
If you are using a custom SSL certificate, please send us:
Your certificate file
The private key
Any required CA bundles
This will allow us to configure your custom domain with your own SSL security.
Note: DNS propagation may take 24–48 hours. Please be patient before testing.
5. Final Setup in Feedier (Your Side)
Once we confirm setup is complete:
Go to your Feedier dashboard
Navigate to Surveys
Click on the survey you want to assign a domain to
Go to Options → Settings
In the field “Set your own domain”, enter the URI of your custom domain (e.g.,
https://feedback.acme.com).
Your custom domain is now active and tied to the specific survey.