Menu → Users and Teams

What are the different user roles ?

Roles	Action
👑 Admins	The admin users have all rights, they can create, read, update and delete content. If part of the HQ team, they can also manage the teams and access the Organization details.
🛠️ Editors	The Editors can create, read and update content associated within their team. They cannot add new users, access the organization settings or create new teams.
👀 Viewers	Viewers only have read access, which means they have access to surveys, feedback, the reports, but they can’t edit anything.
🔒 Restricted Viewers	Restricted viewers can only read Feedback that is assigned to them

💡 Best practices when having hundreds or thousands of users to be onboarded in the plateforme is to start with maximum restrictions and opening roles slowly.

User Permissions Table

Pages	Actions	Admins	Editors	Viewers	Restricted Viewers
Profile Page	All actions	✅	✅	✅	✅
Users and Team	Access Move to a sub team Add/Delete a team Add/edit a user Delete a user	✅ ✅ ✅ ✅ ✅	🚫 🚫 🚫 🚫 🚫	🚫 🚫 🚫 🚫 🚫	🚫 🚫 🚫 🚫 🚫
Role Access Attributes Organization Advanced Settings	All actions	✅ ✅ ✅ ✅ ✅	🚫 🚫 🚫 🚫 🚫	🚫 🚫 🚫 🚫 🚫	🚫 🚫 🚫 🚫 🚫
Automations	Access Create an automation	✅ ✅	✅ ✅	🚫 🚫	🚫 🚫
Survey Imports	All actions	✅	✅	🚫	🚫
Reporting	Access to report page Create Reports Access to Reports Save/Update/delete Other Reports Save/Update/delete Own Reports Share/download Reports Create/edit/delete folders Duplicate Reports Create private reports Create master reports	✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅	✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅	✅ ✅ ✅ 🚫 ✅ ✅ 🚫 ✅ ✅ 🚫	✅ ✅ ✅ 🚫 ✅ ✅ 🚫 ✅ ✅ 🚫
Text Analysis	Access to page (Based on Feature access) Create/Edit topics Add topics to a text answer Remove text answers from a topic	✅ ✅ ✅ ✅	✅ ✅ ✅ ✅	✅ 🚫 🚫 🚫	✅ 🚫 🚫 🚫
Action Plans Autopilot	Access to page (Based on Feature access) Create/edit/delete own action plan/workflow Create/edit/delete others action plan/workflow	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ 🚫	✅ ✅ 🚫
Dashboard	Access Create a KPI Edit a KPI configuration	✅ ✅ ✅	✅ ✅ ✅	✅ 🚫 🚫	✅ 🚫 🚫
KPI formula	Access Create a KPI Edit a KPI configuration All of them based on Feature access page	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ ✅
Segments	Access to page (Based on Feature access) Create segments Edit/delete others segments (depends on advanced controls) If assigned to me and able to edit YES	✅ ✅ ✅	✅ ✅ 🚫	✅ ✅ 🚫	✅ ✅ 🚫
Agents	Access to Pages Enable/disable Agents Accept/reject Recommendations All of them based on Feature access page	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ ✅

Objects Visibility within teams

Object Creation → Object Visibility	My Team	Parent Team	Sub Team
Attributes → Att page Attributes → Reporting side (Live Feed, FQL, Reports)	✅ ✅	✅ ✅	✅ ✅ 🚫
Automations	✅	🚫	🚫
Survey	✅	✅	🚫
Imports	✅	🚫	🚫
Feedbacks	✅	✅	🚫
Reports	✅	✅	🚫
Topics	✅	✅	✅ (if tracked)
Action Plans	✅	🚫	🚫
Workflows	✅	🚫	🚫
Custom Formulas	✅	✅	🚫
Segments	✅	✅	🚫
Recommendations	✅	🚫	🚫

Why my user has the proper role but do not see related feature on the platform ?

Make sure that the feature is enabled in the Feature Access page for this specific user role.

How to delete a team ?

Condition to delete a team :

• The team has no users assigned to it
• The team has a parent team (root teams can't be deleted)
• The team has no sources (carriers) linked to it

Consequences of deleting a team :

Associated report are deleted.

Import feedback from Trustpilot

Best Practices Feedier Surveys

Attribute management

Feedier 4.0 - January 2026

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