Feedier

There are four key roles, each one giving varied levels of rights across the platform. Here’s the breakdown:

The admin users have all rights, they can create, read, update and delete content. If part of the HQ team, they can also manage the teams and access the Organization details.

The Editors can create, read and update content associated within their team. They cannot add new users, access the organization settings or create new teams.

Viewers only have read access, which means they have access to surveys, feedback, the reports, but they can’t edit anything.

Restricted viewers can only read Feedback that is assigned to them.

If you have hundreds or thousands of users on the platform and would like to onboard your users slowly, you can add limitations on what certain user roles see using the Feature management page.

Feedier allows you to seamlessly integrate your organisation’s structure directly to the platform. Based on a hierarchical model, the parent team has oversight on all sub-teams, and teams can’t see feedback adjacent to their own.

User Role and Team management

Developer Hub

Feedier Status

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Pages	Actions	Admins	Editors	Viewers	Restricted Viewers
Profile Page	All actions	✅	✅	✅	✅
Users and Team	Access Move to a sub team Add/Delete a team Add/edit a user Delete a user	✅ ✅ ✅ ✅ ✅	🚫 🚫 🚫 🚫 🚫	🚫 🚫 🚫 🚫 🚫	🚫 🚫 🚫 🚫 🚫
Role Access Attributes Organization Advanced Settings	All actions	✅ ✅ ✅ ✅ ✅	🚫 🚫 🚫 🚫 🚫	🚫 🚫 🚫 🚫 🚫	🚫 🚫 🚫 🚫 🚫
Automations	Access Create an automation	✅ ✅	✅ ✅	🚫 🚫	🚫 🚫
Survey Imports	All actions	✅	✅	🚫	🚫
Reporting	Access to report page Create Reports Access to Reports Save/Update/delete Other Reports Save/Update/delete Own Reports Share/download Reports Create/edit/delete folders Duplicate Reports Create private reports Create master reports	✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅	✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅	✅ ✅ ✅ 🚫 ✅ ✅ 🚫 ✅ ✅ 🚫	✅ ✅ ✅ 🚫 ✅ ✅ 🚫 ✅ ✅ 🚫
Text Analysis	Access to page (Based on Feature access) Create/Edit topics Add topics to a text answer Remove text answers from a topic	✅ ✅ ✅ ✅	✅ ✅ ✅ ✅	✅ 🚫 🚫 🚫	✅ 🚫 🚫 🚫
Action Plans Autopilot	Access to page (Based on Feature access) Create/edit/delete own action plan/workflow Create/edit/delete others action plan/workflow	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ 🚫	✅ ✅ 🚫
Dashboard	Access Create a KPI Edit a KPI configuration	✅ ✅ ✅	✅ ✅ ✅	✅ 🚫 🚫	✅ 🚫 🚫
KPI formula	Access Create a KPI Edit a KPI configuration All of them based on Feature access page	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ ✅
Segments	Access to page (Based on Feature access) Create segments Edit/delete others segments (depends on advanced controls) If assigned to me and able to edit YES	✅ ✅ ✅	✅ ✅ 🚫	✅ ✅ 🚫	✅ ✅ 🚫
Agents	Access to Pages Enable/disable Agents Accept/reject Recommendations All of them based on Feature access page	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ ✅	✅ ✅ ✅

Object Creation → Object Visibility	My Team	Parent Team	Sub Team
Attributes → Att page Attributes → Reporting side (Live Feed, FQL, Reports)	✅ ✅	✅ ✅	✅ ✅ 🚫
Automations	✅	🚫	🚫
Survey	✅	✅	🚫
Imports	✅	🚫	🚫
Feedbacks	✅	✅	🚫
Reports	✅	✅	🚫
Topics	✅	✅	✅ (if tracked)
Action Plans	✅	🚫	🚫
Workflows	✅	🚫	🚫
Custom Formulas	✅	✅	🚫
Segments	✅	✅	🚫
Recommendations	✅	🚫	🚫

User Role and Team management

1. Admin

2. Editor

3. Viewer

4. Restricted Viewer

User Permissions Table

Objects Visibility within teams