New: AI-Powered Taxonomy Generation (Beta)
Creating a strong taxonomy is essential to get the most value from Feedier but it can be time-consuming.
We’re introducing a new AI-powered Taxonomy Generation tool (Beta) to help you build smarter structures, faster.
Available When Creating a New Team
When creating a new team, you’ll now see an option to use our Taxonomy Generator (Beta).
Instead of starting from scratch, you can now:
Define your objectives
Describe your business context
Let Feedier propose a structured taxonomy tailored to your needs
The generated taxonomy is fully editable you stay in control.
Why This Matters
A well-structured taxonomy helps you:
Categorize feedback more effectively
Unlock more accurate insights
Improve reporting clarity
Accelerate time-to-value
This new tool significantly reduces setup time and lowers the barrier to building a strong analytical foundation.
Import Your Existing Taxonomy
You can also import your previous or existing taxonomy.
By doing so:
The AI benefits from additional context
Suggested categories become more aligned with your structure
You maintain continuity with your current reporting logic
This makes migration and onboarding much smoother.
Fully Editable & Flexible
The generated taxonomy is not locked.
You can:
Rename categories
Add or remove topics
Adjust structure
Refine based on internal needs
The AI provides a starting point you refine it to match your strategy.
Beta Feature Evolving Quickly
This feature is currently in beta.
Our goal is to:
Continuously improve suggestion quality
Expand customization capabilities
Bring taxonomy assistance to other areas of the platform
Your feedback will directly shape its evolution.
Insights on Dashboard
We’ve redesigned the Insights experience to make it clearer, more consistent, and available where you need it most.
This update improves both:
The Insights UI inside Reports and Activity components
The availability of Insights directly on the Dashboard
Insights are no longer limited to Reports and Text Analysis pages.
You can now add Insights as a component directly on the Dashboard.
What this enables
With Insights on the Dashboard, you can:
Surface key learnings immediately when logging in
Combine metrics and narrative analysis in one view
Create executive-ready overview dashboards
Monitor evolving trends without opening detailed reports
This brings context and interpretation closer to your core KPIs.
KPI Targets in Score Tables
You can now set custom targets directly inside Score Tables to better track performance against your goals.
Until now, KPI values in Score Tables could only be compared to the overall average.
There was no way to measure performance against:
A business objective
A contractual target
A predefined performance threshold
This update introduces flexible KPI targets directly within reports.
How it works
Add a target to a KPI
Each KPI column in a Score Table now includes a 3-dot menu with two actions:
Add target (or Remove target if one already exists)
Delete (removes the KPI column from the table)
When clicking Add target:
An input field appears under the KPI name
You can enter the target value you want to compare against
Targets are saved directly within the report configuration.
What changes in the table
If a KPI has a target:
The deviation is calculated vs the defined target
Performance indicators reflect the gap to that target
If a KPI does not have a target:
The deviation continues to be calculated vs the average (as before)
This ensures backward compatibility while adding more flexibility.
Segment-Based Automations
We’ve simplified how you turn segments into actions.
Until now, assigning users or setting up follow-ups required multiple manual steps across Segments and Automations.
Now, you can create workflows directly from your segments in just a few clicks.
Previously, if you wanted to:
Assign feedback to specific users
Trigger actions based on a segment
Send daily reviews of certain feedback
You had to:
Create a locked segment (for visibility)
Create another segment (for automation use)
Manually build a workflow in Automations
Configure assignments again
This was time-consuming and repetitive.
What’s New
Create Automations Directly After Creating a Segment
After creating a segment, you’ll now see a new modal offering to automatically create a workflow.
You can choose between two automation types:
1. User Assignation
Automatically assign feedback when it matches a segment.
How it works
Every time a new feedback enters the segment
It is automatically assigned to selected users
The assigned users are automatically pulled from the segment’s Visibility settings, ensuring consistency.
Perfect for:
Regional managers
Store owners
Account owners
Operational teams
2. Daily Review
Send a daily email with a direct link to the Live Feed filtered by the segment.
This allows teams to:
Monitor feedback daily
Stay proactive without logging in constantly
Keep structured oversight of key segments
Optional: Open Workflow Editor
A checkbox allows you to open the workflow editor immediately after confirming creation if you want to fine-tune the automation.