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Send your feedback to Microsoft Teams

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Written by Alaa MZOUGHI

Overview

This integration connects Feedier to Microsoft Teams. When a new feedback response is received on Feedier, its content is automatically sent to a specific Microsoft Teams channel of your choice. This allows your team to be notified in real time directly within Teams whenever feedback comes in.

The integration is built using a Power Automate flow with two steps: a Teams webhook trigger that receives the feedback payload from Feedier, and a "Post message" action that delivers it to your chosen channel.

Technical setup

Part 1 – Power Automate Setup

Flow Overview

The Microsoft Power Automate flow has two steps:

  1. When a Teams webhook request is received

  2. Post message in a chat or channel

Step 1 – "When a Teams webhook request is received" Trigger

  1. Login to Power Automate : https://make.powerautomate.com

  2. In Power Automate, click + NewAutomated cloud flow, choose Skip, then click + New step.

  3. Search for and select "When a Teams webhook request is received".

  4. Set "Who can trigger the flow?" to Anyone.

Expected result: Trigger is configured and a Teams Webhook POST URL is generated.

Step 2 – "Post message in a chat or channel" Action

  1. Click + New step, search for "Post a card in a chat or channel", and select it.

  2. Configure as follows:

    • Post as: Flow bot

    • Post in: Channel

    • Team: (select your actual Team)

    • Channel: (select your target Channel)

    • Card Adaptive (Copy Paste this):

{
"type": "AdaptiveCard",
"version": "1.2",
"body": [
{
"type": "TextBlock",
"text": "@{triggerBody()?['title']}",
"weight": "Bolder",
"size": "Medium"
},
{
"type": "TextBlock",
"text": "@{triggerBody()?['message']}",
"wrap": true
}
]
}

Expected result: Action is configured to post a message to the correct Teams channel.

Step 3 – Save & Activate

  1. Click Save.

  2. Click Turn On to activate the flow.

  3. Copy the Teams Webhook POST URL from the trigger step — you will need it in Part 2.

Part 2 – Feedier Autopilot Setup

Step 1 – Open Workflows

  1. Log in to Feedier and navigate to Workflows.

  2. Select an existing segment you want to trigger the integration on, or create a new one.


Step 2 – Add the Microsoft Teams Integration

  1. Under the Actions column for your chosen segment, click + to add a new action.

  2. From the list of available integrations, select Send a notification to Microsoft Teams.


Step 3 – Configure the Integration

  1. In the Webhook URL field, paste the Teams Webhook POST URL copied from Power Automate (Part 1, Step 3).

  2. Click Save.


Step 4 – Activate

  1. Make sure the automation is saved and published.

  2. From this point on, every time a feedback response is received on Feedier and matches your segment, its content will be automatically posted to your configured Microsoft Teams channel.

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