Feedier

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You need a super admin access to your HubSpot access to setup the integration.

What data from HubSpot is imported in Feedier?

Feedier will fetch every every 6 hours the last 100 closed tickets and import them in Feedier (if they do not already exist).

On top of the ticket content and subject, the following attributes are created:

Go to Feedback → Import → “Create a new import”

In the Step 2, Import configuration, set the “HubSpot Access Token”

1. Go to Feedback → Import → “Create a new import”
2. Click “HubSpot“ ​
 
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3. In the Step 2, Import configuration, set the “HubSpot Access Token”

Create a Private App in HubSpot: <a href="https://developers.hubspot.com/beta-docs/guides/apps/private-apps/overview" rel="nofollow noopener noreferrer" target="_blank">Private apps - HubSpot docs</a>

Add the following API scope: <code>tickets, crm.schemas.deals.read, crm.import, crm.objects.companies.read, crm.lists.read, crm.objects.deals.read, crm.schemas.contacts.read, crm.objects.contacts.read, crm.schemas.companies.read</code>

In the Step 3, select “Automatically create a new "survey"“ option.

1. Create a Private App in HubSpot: <a href="https://developers.hubspot.com/beta-docs/guides/apps/private-apps/overview" rel="nofollow noopener noreferrer" target="_blank">Private apps - HubSpot docs</a>
2. Add the following API scope: <code>tickets, crm.schemas.deals.read, crm.import, crm.objects.companies.read, crm.lists.read, crm.objects.deals.read, crm.schemas.contacts.read, crm.objects.contacts.read, crm.schemas.companies.read</code>
3. Select “Access Token.
4. In the Step 3, select “Automatically create a new "survey"“ option.

💡 Tickets from HubSpot will be loaded 4 times a day:

So you might need to wait a couple of hours to see the results in Feedier.

Learn how to import feedbacks from HubSpot

Importing feedbacks from HubSpot

Developer Hub

Feedier Status

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Roles	Access
👑 Admins	Full access
🛠️ Editors	Full access
👀 Viewers	No access
🔒 Restricted Viewers	No access

Attribute	Description
`hs_ticket_id`	The HubSpot ticket ID.
`hs_ticket_stage`	The stage of the ticket (known as `hs_pipeline_stage`).
`hs_company_name`	The company name linked to the ticket.
`hs_company_id`	The HubSpot company ID linked to the ticket.
`hs_ticket_owner_id`	The HubSpot owner ID.
`hs_ticket_source`	The ticket source (`FORM`, `EMAIL`, etc.).
`hs_ticket_priority`	The ticket priority.
`hs_ticket_first_reply_date`	The date of first reply from an agent of your company.
`hs_ticket_creation_date`	The ticket creation date.
`hs_ticket_closed_date`	The ticket closure date.
`hs_email`	The customer email linked to the ticket.

Importing feedbacks from HubSpot

Who can access ?

What data from HubSpot is imported in Feedier?

Getting started

How do get your HubSpot Access Token?