Menu → Sources → import
Who can access ?
Roles | Access |
👑 Admins | Full access |
🛠️ Editors | Full access |
👀 Viewers | No access |
🔒 Restricted Viewers | No access |
Getting started with importing Google Reviews
Click on “Create a New Import.”
2. Automatically create a related survey or chose an existing one (for example if you want to use one survey for all your google reviews import).
3. Click on “Complete” — the configuration will be saved, and the page will reload.
4. Click on “Connect.”
A Google page will open; it is essential to log in with the account that has access to Google My Business with the reviews.
Again, We highly recommend using a generic account (googlereviews@companyname)
You can check the available reviews for the account you are using here: https://business.google.com/locations
Feedier will only have access to the locations associated with the account used for authentication.
How the data from Google reviews is fetched ?
Import reviews linked to the connected account every hour (00:10, 1:10, 2:10, etc.), 24/7/365.
Detect changes or deletions of reviews: If a review is deleted from Google, an attribute review_status will be updated on your Feedbacks in Feedier.
Which attribute From Google Reviews is added to the Feedback ?
Attribute | Description |
| The unique ID of the Google review |
| The name of the Google location |
| (if available) The internal ID declared by your company |
| (if available) The postal code |
| (if available) The city |
| deleted or updated |
How to filter out my Google Review on Feedier ?
For filtering your google reviews on Feedier be sure to select the attribute review_status accordingly.
A google review is updated online ➡️ attribute review_status = updated in the next hour.
A google review is deleted online ➡️ attribute review_status = deleted within a week (treatments run on Sunday).
Example of filtering on reviews that are currently live on Google :
Which URL to use when doing a Google Reviews competitor import ?
Make sure to use the url once you are positioned on the place on Google Maps.
